Process Documentation Template
Streamline Business Process Documentation
Capture and organize all the information necessary to properly execute a business process within your organization.
- Extensive shape libraries for BPMN, flowcharts, process maps and more
- Real-time collaboration to align cross-functional team workflows
- Powerful documentation capabilities to capture details on processes


Easy Tools for Documenting Processes

Professional and customizable templates to document workflows, SOPs, swimlanes, and cross-functional operating processes in a consistent format.
Extensive shape libraries and process-focused diagramming tools to create flowcharts, value stream maps, BPMN diagrams, and process maps without starting from scratch.
Simple drag-and-drop tools with Plus Create to turn operating knowledge into visual process documentation quickly.
Dynamic connectors that arrange themselves automatically so process changes stay readable as steps, decisions, and handoffs evolve.
Context-aware shape switching to update process maps without rebuilding the full workflow every time the process changes.
Build a Single Source of Truth

Import reports, screenshots, and images, and attach key documents with in-app previews to keep supporting process evidence close to the workflow.
Bring in process data from other sources so teams can review the diagram and the operational context in the same workspace.
Add detailed docs, attachments, links, owners, and notes to process steps to capture inputs, outputs, requirements, and exceptions where they matter.
Link between shapes and workspaces to connect current-state, future-state, and related process documents into one navigable process repository.


Bring Everyone on the Same Page

Built-in collaboration tools to run process reviews, working sessions, and improvement discussions around the live process document.
Real-time cursors for any number of participants to collaborate with team members on a shared canvas.
Contextual comments and follow-ups to keep review decisions attached to the process instead of scattered across chat and email.
Full version history to track how process documentation changes over time and recover earlier states when needed.
Multiple access levels and roles to manage who can review, edit, comment on, or share process documents.
What Is A Process Documentation Template?
Process documentation templates help teams capture how work is actually done with the process map, instructions, owners, policies, screenshots, and supporting references all tied together. They make it easier for employees, reviewers, and process owners to understand the workflow, follow it consistently, and keep it current as operations change.
How to Use the Process Documentation Template?
- Define the process scope, purpose, start point, end point, and key handoffs.
- Gather the steps, inputs, outputs, roles, systems, exceptions, and supporting documents needed to make the process usable.
- Arrange the steps in sequence and assign ownership by role so responsibilities remain clear as teams change.
- Add swimlanes, notes, attachments, and linked references so the map works as maintainable documentation rather than a stand-alone diagram.
- Review the flow with the people who run and own the process, then correct missing steps or unclear handoffs.
- Share the finished document through your intranet, wiki, or team workspace, and use this process documentation guide to keep it current.